B2B Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us. Please read this policy carefully.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

Fill out a contact or inquiry form
Schedule a consultation through our booking system
Communicate with us by email, phone, or text message
Engage us for services

This may include your name, business name, email address, phone number, and any details you share about your business needs.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, pages visited, and time spent on pages. This information is used to improve our website and is not linked to your personal identity.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the services you request
Schedule and manage consultations and appointments
Communicate with you about your account or services
Send you relevant business updates, tips, and marketing communications (with your consent)
Improve our website and services
Comply with applicable laws and regulations

3. SMS / Text Message Communications

SMS Marketing and Client Communications

B2B Solutions uses SMS (text messaging) for both client service communications and marketing purposes. By providing your mobile phone number and opting in, you consent to receive text messages from us.

Types of SMS Messages

Service messages: Appointment reminders, follow-ups, and communications related to your engagement with B2B Solutions.
Marketing messages: Promotions, business tips, service announcements, and other marketing content.

Opt-In

By submitting your phone number through our contact form, booking system, or any other point of collection and expressly agreeing to receive text messages, you consent to receive SMS communications from B2B Solutions. Message frequency may vary.

Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent. To re-subscribe, reply START.

Help

Reply HELP to any SMS message for assistance, or contact us directly at info@b2bsolutions.biz.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. B2B Solutions is not responsible for any charges incurred from your carrier.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers: Trusted third-party vendors who assist us in operating our website and delivering services (such as scheduling platforms and CRM software), subject to confidentiality agreements.
Legal requirements: If required by law, court order, or governmental authority.
Business protection: To protect the rights, property, or safety of B2B Solutions, our clients, or others.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you would like us to delete your information, please contact us at info@b2bsolutions.biz.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites (such as Zoho Forms and Zoho Bookings). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise any of these rights, contact us at info@b2bsolutions.biz.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@b2bsolutions.biz
Phone (West Coast): 360-529-2672
Phone (Midwest): 319-451-0501
Locations: Rochester, WA & Cedar Rapids, IA