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Administrative Support

Administrative Support Services for Small Businesses

Keep operations running smoothly — virtually.

Virtual Administrative Support for Businesses in Washington and Iowa

Running a small business takes time, and routine administrative tasks can pull your attention away from customers and growth. B2B Solutions provides administrative support services to small businesses in Washington and Iowa, helping owners and teams stay organized without the cost of hiring a full-time administrative employee.

From calendar and email management to data entry, meeting coordination, and records organization, we tailor our support to your needs. Whether you need help with a specific project or ongoing assistance, we can discuss a flexible arrangement that fits your business.

Our business admin support covers the back-office work that keeps a company running: keeping your inbox under control, scheduling appointments and meetings, updating your CRM and spreadsheets, organizing files and records, and preparing routine correspondence. Because we also provide bookkeeping, payroll, HR, and Zoho One consulting, your administrative support connects to the rest of your back office instead of sitting in a silo.

We work with small businesses in Olympia, Tacoma, Centralia, Chehalis, and Rochester, WA and in Cedar Rapids and Marion, IA, and we provide virtual administrative support to small businesses anywhere in the United States.

What's Included

  • Virtual executive and administrative assistance
  • Calendar and schedule management
  • Email and correspondence management
  • Data entry and database management
  • Meeting coordination and minutes documentation
  • Travel arrangements and coordination
  • Back-office support: file organization, records management, and CRM and spreadsheet updates

Is This Right for You?

Our administrative support services are a great fit for:

Business owners who are buried in email, scheduling, and administrative tasks

Executives who need support with travel, calendar, and correspondence management

Small teams that need occasional or ongoing admin help without a full-time hire

Growing businesses that need data entry, records management, or coordination support

Professionals who want to reclaim hours each week to focus on revenue-generating work

How It Works

Getting started is straightforward. Here's what to expect:

1

Needs Assessment

We identify which tasks are consuming the most of your time and outline what ongoing support would look like.

2

Onboarding

We get access to the tools you use — email, calendar, project management platforms — and establish your communication preferences.

3

Ongoing Support

We handle your designated tasks on an agreed schedule, keeping things running smoothly in the background.

4

Regular Check-ins

We communicate progress, flag priorities, and adjust our support as your needs evolve.

Frequently Asked Questions

Common questions about our administrative support services.

What hours are you available?
Our standard hours are Monday–Friday during business hours (Pacific and Central time). We establish expected response times and turnaround windows during onboarding so you always know what to expect.
How do we communicate with our virtual assistant?
We work through whatever communication tools you prefer — email, phone, Slack, Microsoft Teams, or others. We'll set up a workflow that fits how you already work.
What tools do you use?
We're proficient with Microsoft 365, Google Workspace, common calendar platforms, and most project management and CRM tools. If you use something we're not yet familiar with, we'll learn it.
Is this billed hourly or on a monthly retainer?
We offer both hourly and monthly retainer arrangements. During your consultation, we'll help you determine which model makes the most sense based on your expected volume of work.
What administrative tasks can you take off my plate?
Common tasks include email and inbox management, calendar and appointment scheduling, data entry, CRM and spreadsheet updates, file and records organization, meeting coordination and notes, travel arrangements, and routine correspondence. If it's a recurring back-office task, we can usually handle it.
Do you only provide admin support in Washington and Iowa?
No. We're based in Rochester, WA and Cedar Rapids, IA, but administrative support is delivered virtually, so we support small businesses anywhere in the United States.
How is administrative support different from hiring an employee?
You get experienced help without recruiting, payroll taxes, benefits, or a desk to fill. You pay only for the support you use, and it scales up or down as your workload changes.

Have more questions? Browse all FAQs or contact us directly.

Related Resources

Administrative Support — Areas We Serve

We serve small businesses in southwest Washington, Tacoma and the Cedar Rapids area, with offices in Rochester, WA and Cedar Rapids, IA — and remotely nationwide.

Washington

Thurston, Lewis and Pierce counties.

Iowa

Cedar Rapids and Marion in Linn County.

Ready to Get Started?

Schedule a free consultation and we'll discuss how our administrative support services can support your business.